Frequently Asked Questions
Where does the Queens shuttle take volunteers?
The Queens shuttle takes registered volunteers from the Sutphin Blvd/Archer Ave/JFK subway stop to your designated construction project. You must sign up for a volunteer day and the shuttle. BE CAREFUL to select the same day(s). Shuttle spots will be reserved on a first come, first serve basis.
Pickup Location: Volunteers will meet at the northwest corner of Sutphin Blvd and 94th Avenue (past tracks 7 and 8) at the Sutphin Blvd/Archer Ave/JFK subway stop. The van will be waiting on 94th Avenue. The station is accessible by the E and J subway trains; LIRR; and the Q6, Q8, Q9, Q20, Q24, Q25, Q30, Q31, Q34, Q40, Q41, Q43, Q44, Q54, Q56, Q60 and Q65 bus lines.
What’s the difference between “reserved” and “full”?
When you see “Reserved” or “Full” listed next to our events it means that we currently have no available volunteer spots for that day. This is a result of group reservations that we make for our corporate, faith, non-profit and youth groups that volunteer with Habitat for Humanity NYC.
Our busy season is spring—fall; during this time we have a higher than usual demand for volunteer opportunities. We are grateful for this outpouring of support, and regret that we are not able to host every interested individual. We encourage you to utilize the waitlist option on our registration system, Volunteer Hub, and to check back each week as we regularly update waiting lists and post new opportunities.
Am I allowed to volunteer and leave early?
No. We ask for a full day commitment (9:00am – 4:00pm) from our volunteers. We plan for full days so that we can move work forward and get our families into their homes.
Does Habitat NYC offer summer volunteer opportunities?
Yes. We have construction, A Brush with Kindness and ReStore opportunities year round. If you’re interested in one-time volunteer opportunities at our office please visit Volunteer Hub. For those looking for a longer term volunteer opportunity please contact Barbara Wengerter at firstname.lastname@example.org or 646.779.8851.
My hours aren’t accurately represented on Volunteer Hub, how can I change that?
Please contact our Volunteer Coordinator, Barbara Wengerter at email@example.com or 646.779.8851.
I signed up online but I’m having trouble finding the waiver. Do I need to bring a paper copy to site?
When you create an account we have you automatically sign an electronic waiver. If you need a waiver for a minor you can email firstname.lastname@example.org or 646.779.8851.
I am signed up for the wrong day. Are you able to cancel the registration?
Yes. Please contact Barbara Wengerter our Volunteer Coordinator at email@example.com or 646.779.8851.
How do I set up a group volunteer day?
If you’d like to volunteer with a group, please contact the appropriate staff member below:
How strict is the 16 years of age limit?
We adhere to all city, state and federal laws and as such you must be at least 16 years of age to participate on a construction site or at least 14 years of age to participate in one of our Brush with Kindness projects.
Is Habitat NYC looking for volunteer photographers for construction projects and events?
Yes! If you’re interested in taking photos for Habitat NYC, please email Devon Shaughnessy our Creative director at firstname.lastname@example.org with some examples of your work.
Do you offer opportunities for children younger than 14 years of age?
Learn more about our emerging leaders program on our School and Youth page. For additional information please email us at email@example.com.
Can I show up on site if I’m waitlisted for an event?
No. We ask volunteers to wait for a confirmation email. If a spot becomes available you will be notified by our volunteer registration system. Our sites have a max capacity and if we have more volunteers than we are able to safely accommodate you be turned away.
Is there a financial requirement for volunteering?
Habitat NYC has a financial ask of groups who volunteer with us, but we do not require donations for general individuals.